The sister between prediction and the fight.
ReimburseOS predicts what the rate should be. Denial OS fights when payers say no. In the middle — there are paid claims that came back below contract and nobody noticed. That’s where Reclaim lives.
For the average SMB practice, about 22% of paid claims arrive underpaid. The shortfalls range from $14 to $58 each. Across 1.5K–4K paid claims a quarter, that’s $11K to $48K of money the practice already won — but never received. The work to reconcile it manually has historically been so tedious that practices wrote it off as the cost of doing business.
Reclaim ends the write-off. It scans every paid claim against the contracted rate continuously. The ones below contract are flagged and queued straight to Denial OS, which generates the contracted-rate appeal letter and fights for the dollar. You see a line item: recovered.
Reclaim is part of the Twin Flame Revenue Cycle OS — a family of five sister products that together replace a stack of point-tools that never spoke to each other. Each sister is great at one verb. Reclaim’s verb is recover.
- ReimburseOS — Predict the rate
- Sentry OS — Prevent the denial
- Denial OS — Fight the denial
- Reclaim OS — Recover the underpayment
- Leverage OS — Renegotiate the contract
Twin Flame Group. We build platforms that should already exist for the people we know personally — billing managers, practice owners, and revenue-cycle leaders who have been quietly losing dollars they earned.